skip to main content
or Browse All Schools
QUICK LINKS
Home
Board Agenda
Board Policies
Canvas
Google
Zoom
Cañada Middle College Carlmont High School East Palo Alto Academy Menlo-Atherton High School Redwood High School Sequoia District Adult School Sequoia High School Sequoia Union High School District Sequoia Union Intranet Tide Academy Woodside High School
https://www.seq.org/DEPARTMENTS/Administrative-Services/Technology--Information-Services/Technology-Support/
Chinese Dutch English French German Greek Italian Japanese Korean Portuguese Russian Spanish Vietnamese Tagalog Khmer Farsi Hindi Punjabi

Sequoia Union High School District

Technology Support

101 Voice Phone User Guide Video Tutorial

Phone Support
101 Voice Phone User Guide Video Tutorial

101Voice Phones

Phone Support
101Voice Phones

Printable manual for 101 Voice Phones:
 
Getting Started with Your Phone | 101 Voice:
Online Guide
Submitting a technolgy support request

New Help Desk System - IIQ
Submitting a technolgy support request

To submit a technology work order request click here: https://seq.incidentiq.com
 
  • Click on Google SSO to log in with your Staff or Student SUHSD email address.
  • On your dashboard, select the device you would like support with.
  • Provide a detailed description of the issue you are experiencing.
  • Enter your Room number
  • Provide a time for the technician to come by that will reduce any interruptions.
  • If you have a screenshot of the issue you can upload it.
  • Select the Submit  button to enter your request
 
For more detailed instructions, please click the following option:
How to log into your Zoom account / Cómo iniciar sesión en su cuenta de Zoom

How to log into your Zoom account / Cómo iniciar sesión en su cuenta de Zoom

 
Do you need a Chromebook and/or Hotspot
 
Students who hava a need for a Chromebook and or Hotspot can submit their request via the following form. You will be contacted by a school or district official with a time and location for pick-up. You must be logged in to your school email account to fill out the form.
 
Computer / Internet Access Request Form 2020 - 2021
 
You can also call 650-216-3300 to make a request for a Chromebook and/or hotspot.
 
 
 
Canvas Support 
 
Canvas is the district's Learning Management System where you will be able to access the content and assignments for your classes. If you are experiencing technical difficulties, please Submit a Technology Request. Below are some resources to help with your Canvas experience:
 
Canvas Information page for Students/Parents and Staff
 
Once logged in, using the Canvas Help button will generate a ticket through the Canvas System and are fielded by Information Services.
 
 
 

Video Conferencing Support